BREAKOUT SESSION 4 | Negative Online Reviews: Don't Ignore the Elephant

Many firms feel lost when trying to manage their reputation online. Law firm owners have found themselves in the defensive position when upset clients take to the internet. This session will give you ideas for a reputation management plan as well as give you tips on handling negative reviews.

Speaker: Jaimee Hall, Legal Back Office, St. Louis

This is a 40-minute presentation and qualifies for 0.8 MCLE hours.