Breakout session 5 |Maximizing mediation: Understanding the psychology of settlement and getting the most out of settlement conferences

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This highly-rated course takes us through the psychology of decision-making; client relations; adjusting risks; and dealing with high-conflict personalities. Also discussed are the 'Seven Steps to Settlement', and the biggest mistakes lawyers make in the settlement process. Ethical rules and obligations are also discussed and modeled throughout the presentation.
Takeaways include:

• Honesty with clients and managing expectations.
• Understanding the "process" of settlement.
• Seven ways to enhance settlement possibilities through cooperation and communication and not sub-serving the wrong interests.
• Managing high-conflict personalities. 
• Knowing when the timing is right (and wrong) for a settlement conference.

Speaker: Claude Ducloux, LawPay, Austin, TX

Opinions and positions stated by presenters of MoBarCLE programs are those of the presenters and not necessarily those of The Missouri Bar. This program is intended as information for lawyers in Missouri, in conjunction with other research they deem necessary, in the exercise of their independent judgment.