Image of (20-06-27) 10 Steps to Client Relationship Mastery
Rebroadcast

(20-06-27) 10 Steps to Client Relationship Mastery


Total Credits: 1.2 MCLE, 1.2 Ethics, 0.0 Kansas Credit

Practice Area:
Ethics |  Practice Management / Technology
Duration:
1 Hour
License:
Access for event date only.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.

Description

MoBarCLE, in partnership with CLESeminars.com, bring you this quality seminar.

(This is a “simulive” rebroadcast of a previously recorded presentation. The presenter will be available during the rebroadcast to answer questions.)​

An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.

Attendees will learn:

  • Ethical Standards Governing Lawyer Communication (MRPC 1.4)
  • Five Key Points to Address at the Outset of Representation
  • How to Develop a Strong Client Communication System
  • Four Keys to Avoiding Miscommunication!
  • Three Letters That Must Be Sent - ALWAYS - In EVERY Case!
  • Strategies for Handling Difficult Client Situations
  • Obligations Upon Termination of the Relationship 

Originally recorded July 26, 2019

Dates

Sat, Jun 27, 2020 - 12:00p to 01:00p CDT

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