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2020 Lawyering Outside the Box: The Flexible Law Firm

Total Credits: 1.0 Self Study, 0.0 Kansas Credit

Practice Area:
New Attorney |  Practice Management / Technology
Audio and Video
Access for 1 year(s) after purchase.


Originally presented on March 31, 2020.

Presented by MoBarCLE and the Young Lawyers’ Section. Each webinar explores how attorneys are adapting to meet the challenges of practicing law and the changing demands of clients.   

According to studies, 80% of the middle class has unmet legal needs, which creates an opportunity to serve this population and help provide access to justice. However, to serve these clients your firm may need to adapt and adopt some new ways of billing and offering services. In this program, we will look at ways to expand your practice offerings, like limited scope and alternative billing structures, by leveraging back office technology and client facing technology. Self-service options, client portals, real time collaboration, online appointment scheduling and more tools are available to expand your reach to rural and underserved clients. Back office systems like document automation, database driven organization and mobile technology can help you realize the potential of serving more clients in new ways.

Learning Objectives:

  • Understand your client to understand how to deliver legal services to her
  • Consider different models for billing and service delivery including subscription fees, flat fees and unbundled service
  • Leverage technology to spend less time on administrative tasks and more time serving clients.

Speaker: Catherine Sanders Reach, Director for the Center of Practice Management, North Carolina Bar Association, Chair of 2020 ABA TECHSHOW, author & national speaker

Note: This material qualifies for self-study credit only. Pursuant to Regulation 15.04.5, a lawyer may receive up to six hours of self-study credit in a reporting year. Self-study programs do not qualify for ethics, elimination of bias or Kansas credit.



Speaker Bio

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North Carolina Bar Association

Catherine Sanders Reach is Director for the Center for Practice Management at the North Carolina Bar Association. Formerly she was Director, Law Practice Management and Technology for the Chicago Bar Association and the Director at the American Bar Association's Legal Technology Resource Center. She is co-chair of ABA TECHSHOW 2020.


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