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2020 From Start to Finish: Keeping Client Relationships on Track

Total Credits: 1.0 Self Study

Practice Area:
General Practice
Audio and Video


As Abraham Lincoln said, “A lawyer’s time and advice are his stock in trade.”  This CLE will discuss how to best use your time and advice to keep clients happy.  It will cover all aspects of the client relationship from your initial meeting with a potential client to the conclusion of your representation of a client.  While the presenters will share examples and experiences from their litigation practices, the tips and advice given should be helpful regardless of what practice area you are in.   

What you will learn: 

  • Client Intake (process, scope of representation, expectations, fees/expenses); 

  • Client Communication Throughout The Matter; 

  • Client Preparation (including for discovery answers, depositions, trial);  

  • Wrapping Up The Matter (including keeping in touch); and  

  • Trouble In Paradise (how to handle sticky situations).    

Speakers:  Heather J. Hardinger, The Meyers Law Firm, Kansas City and Brennan B. Delaney, Langdon and Emison, Lexington 

Self-study does not qualify for Kansas credit.

Note: This material qualifies for self-study credit only. Pursuant to Regulation 15.04.5, a lawyer may receive up to six hours of self-study credit in a reporting year. Self-study programs do not qualify for ethics, elimination of bias or Kansas credit.



Brennan Delaney's Profile

Brennan Delaney Related seminars and products

Langdon and Emison

Brennan Delaney's practice for the past 10 years has focused on representing clients who have suffered a catastrophic injury or lost a loved one. Prior to that, he spent four years as law clerk - two for Circuit Court Judge Michael Manners and two for Missouri Supreme Court Judge Zel Fischer.

Heather Hardinger's Profile

Heather Hardinger Related seminars and products

The Meyers Law Firm

Heather Hardinger is Of Counsel with The Meyers Law Firm, LC, in Kansas City. Heather focuses her practice on Plaintiff’s employment discrimination and civil rights violations. Since 2016, Heather has been named a “Rising Star” by Super Lawyers® Missouri & Kansas. Heather can be reached at and (816) 444-8500.

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