As Abraham Lincoln said, “A lawyer’s time and advice are his stock in trade.” This CLE will discuss how to best use your time and advice to keep clients happy. It will cover all aspects of the client relationship from your initial meeting with a potential client to the conclusion of your representation of a client. While the presenters will share examples and experiences from their litigation practices, the tips and advice given should be helpful regardless of what practice area you are in.
What you will learn:
Client Intake (process, scope of representation, expectations, fees/expenses);
Client Communication Throughout The Matter;
Client Preparation (including for discovery answers, depositions, trial);
Wrapping Up The Matter (including keeping in touch); and
Trouble In Paradise (how to handle sticky situations).
Speakers: Heather J. Hardinger, The Meyers Law Firm, Kansas City and Brennan B. Delaney, Langdon and Emison, Lexington
Self-study does not qualify for Kansas credit.
Note: This material qualifies for self-study credit only. Pursuant to Regulation 15.04.5, a lawyer may receive up to six hours of self-study credit in a reporting year. Self-study programs do not qualify for ethics, elimination of bias or Kansas credit.
|From Start to Finish: Keeping Client Relationships on Track Materials (93.7 KB)||Available after Purchase|
|From Start to Finish - Keeping Clients Relationships on Track Presentation (539.9 KB)||Available after Purchase|
|Faculty Bios (65.1 KB)||Available after Purchase|
|MoLAP Information (1.2 MB)||Available after Purchase|
Brennan Delaney's practice for the past 8 years has focused on representing clients who have suffered a catastrophic injury or lost a loved one. Prior to that, he spent four years as law clerk - two for Circuit Court Judge Michael Manners and two for Missouri Supreme Court Judge Zel Fischer.
Heather Hardinger focuses her practice on plaintiff’s employment discrimination, wage theft, and civil rights violations. Heather is a graduate of The Missouri Bar’s Leadership Academy and a Vice Chair for the MOSOLO Small Firm Conference Planning Committee. Since 2016, Heather has been named a Super Lawyers® Missouri & Kansas “Rising Star”.
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